PRODUCT EXCELLENCE GUARANTEE

#1- Every product you buy from this web site or our catalogs must be free of defects or you may return it within 30 days to us for replacement or refund.

#2- If you are not happy with your purchase for any reason, simply
contact us for instructions on how to return within 30 days of receipt.
Please note!

If you place an order and decide it's simply not what you expected or you placed a multiple item order and one or more items are not availble but now you don't want ANY of the items because one or more iterm(s) are/is not available, and If you decide to receive a refund instead of replacement or exchange, we will refund you in full minus initial shipping and return shipping costs once the return item or items are received in our warehouse.

#2) LIMITED LIFETIME FASHION JEWELRY GUARANTEE
Fashion jewelry is unconditionally guaranteed for life! You may return any costume jewelry 
item for immediate replacement* or repair even if gem or simulation is missing, and even if damage 
was caused by your own negligence! This is the most dramatic jewelry guarantee possible, and we back 
it 100% for life. Simply return the jewelry item postage prepaid to:
Customer Satisfaction, P.O. Box 1600, Woodland Hills, CA. 91365
with the Guarantee Certificate that accompanied the item. Include $7.50 per item, to cover cost of handling, 
return postage and insurance. Replacement will include a new Guarantee Certificate. 
This guarantee covers all costume jewelry of up to and including $49.95 retail value. 
This guarantee does not cover any 10K, 14K gold, genuine diamond, sterling silver or cubic zirconia.

#3) FINE JEWELRY LIMITED GUARANTEE
 Our Fine Jewelry is guaranteed to be as described. If not completely satisfied, return 
merchandise within five days of delivery for replacement or full refund.* Jewelry must be returned to 
A1 Discount Gifts in its original condition, with the original sales slip. *Certain limitations apply to the 
following custom-made items: Special size rings, and items with monograms or names are 
not cancelable or returnable for refund.


IMPORTANT NOTE:
For guarantees #4 through #6- Before returning quartz analog watches or clocks, 
please make sure the problem is not 
simply dead batteries (not covered by the guarantees).

#4) TWO-YEAR LIMITED MECHANICAL AND LCD WATCH GUARANTEE
  We will repair at no charge the mechanism of any watch purchased from us which proves defective
within 2 years of purchase date. Simply return the watch postage prepaid to:
Customer Satisfaction, P.O. Box 1600, Woodland Hills, CA. 91365
with the Guarantee Certificate that accompanied the watch. 
Include $5.00 per item, to cover cost of handling, return postage and insurance. This Guarantee does not 
cover watches subject to unauthorized repair, modification or abuse. This Guarantee does not cover 
 broken crystals or worn watch bands. To replace either, remit an additional $2.50 for crystal, or leather, or 
 plastic watch band with your Certificate. To replace metal, special decorative or jeweled ladies' watch 
 bands write to Customer Satisfaction for a price quote. This Guarantee does not cover analog quartz 
 watches - (See Guarantee #5). This guarantee does not cover watches that have their own Manufacture's 
Guarantee and service center locations included with each watch.

#5) ONE YEAR LIMITED QUARTZ ANALOG WATCH GUARANTEE
 Your quartz analog watch movement is guaranteed for 1 year from date purchased against any failures 
 due to defective materials or workmanship, and will be repaired or replaced* provided the watch has not 
 been abused or subjected to unauthorized repair or modification. To have your watch repaired under this 
 guarantee, simply return the watch with $7.50 per item, to cover handling, return postage and insurance, 
  along with your Guarantee Certificate to Customer Satisfaction, P.O. Box 1600, Woodland Hills, CA. 
91365. To replace metal, special decorative or jeweled ladies' watch bands write to Customer Satisfaction 
 for a price quote. This guarantee does not cover watches that have their own Manufacture's Guarantees 
 and service center locations included with each watch.

#6) ONE YEAR MECHANICAL OR QUARTZ WALL CLOCK GUARANTEE
 We will repair, at no charge, the mechanism and actual movement of a wall clock if it proves defective
within 1 year of purchase date. Simply return the wall clock, postage prepaid and insured to Customer 
Satisfaction, P.O. Box 1600, Woodland Hills, CA. 91365 with the Guarantee Certificate that 
  accompanied the wall clock. Include $12.50 per item, to cover cost of handling, return postage and 
 insurance. This guarantee does not cover any glass or wood facings, nor wall clocks subjected to 
unauthorized repair, modification or abuse.

#7) THREE YEAR LIMITED CUBIC ZIRCONIA COSTUME JEWELRY WARRANTY
  Your Cubic Zirconia costume jewelry is guaranteed for 3 years from purchase date provided the CZ stone 
  is not missing. Simply return the item, postage prepaid and insured, with Guarantee Certificate and $5.00 
per item, to cover handling and return insured postage to Customer Satisfaction, P.O. Box 1600, 
 Woodland Hills, CA. 91365.

#8) ONE YEAR 35 MM CAMERA LIMITED WARRANTY
                    Your 35 mm camera is warranted to be free from original defects in workmanship and materials 
for 1 year from purchase date. NOTE: This warranty does not cover any damage that might be 
caused by abuse or improper use. Your camera will be repaired or replaced*, 
Simply return the camera postage prepaid and insured to:
Customer Satisfaction, P.O. Box 1600, Woodland Hills, CA. 91365, with the Warranty 
                    Certificate, a copy of your invoice or sales receipt and $5.00 per item, to cover handling, return postage and insurance. 

You may not reproduce, copy, or redistribute the design or layout of this web site, 
individual elements of the web site design, or A1 Discount Gifts images, designs 
or logos without the express written permission of A1 Discount Gifts.

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